| 1.
You are entitled to be treated with courtesy and consideration at all
times
by your lawyer and the other lawyers and personnel in your lawyers
office.
2.
You are entitled to an attorney capable of handling your legal matter competently
and diligently,
in accordance with the highest standards of the profession.
If you are not satisfied with how your matter is being handled,
you have the right to withdraw from the attorney-client relationship at
any
time
(court approval may be required in some matters and your attorney
may have a claim against you for the value of services rendered to you
up to the point of discharge).
3.
You are entitled to your lawyer's independent professional judgment
and
undivided loyalty uncompromised
by conflicts of interest.
4.
You are entitled to be charged a reasonable fee and to have your
lawyer
explain at the outset how the fee will be computed and the manner
and frequency
of billing. You are entitled to request and receive a written itemized
bill from your attorney at reasonable intervals. You may refuse to
enter into any fee arrangement that you find unsatisfactory.
5.
You are entitled to have your questions and concerns addressed in
a prompt
manner and to have
your telephone calls returned promptly.
6.
You are entitled to be kept informed as to the status of your matter
and to request and receive copies of papers. You are entitled to
sufficient information
to allow you to participate meaningfully in the development of your
matter.
7.
You are entitled to have your legitimate objectives respected by
your
attorney, including whether or not to settle your matter (court approval
of a settlement
is required in some matters).
8.
You have the right to privacy in your dealings with your lawyer and
to
have your secrets and confidences preserved to the extent permitted
by law.
9.
You are entitled to have your attorney conduct himself or herself
ethically
in accordance with the Code of Professional Responsibility.
10.
You may not be refused representation on the basis of race, creed,
color,
religion, sex, sexual orientation, age, national origin or disability.
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